Products
We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color, appearance, or packaging may occur.
Terms
Terms and Conditions
Welcome to Eliselda Collective.
By accessing our website and placing an order, you agree to the following terms and conditions.
Orders
All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order at our discretion.
Pricing
Prices are listed in the applicable currency and may be updated without prior notice.
Shipping
Shipping times are estimates and may vary depending on location, courier services, and other factors beyond our control.
Returns & Refunds
We currently do not accept returns or exchanges.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the issue so we can review and resolve it appropriately.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any changes.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the details provided.
We'd love to hear from you.
Whether you have a question about an order, a product, or simply want to say hello, we're here to help.
Email
eliseldacollective@gmail.com
Social Media
Instagram: @eliselda.co
TikTok: @eliselda.collective
Response Time
We aim to respond to all inquiries within 24–48 business hours.
Thank you for choosing Eliselda Collective 💜